Zimra CRM – A Charity CRM that helps to turn leads into donations Contact us to learn how Zimra CRM can maximise every approach your non-profit organisation gets
You know all about the issues faced by non-profit
organisations. Zimra CRM knows how to make them go away
Not Enough Conversions
Too Few Hours in the Day
Poor Communication
As a non-profit organisation you need to foster close and personal ties with the donors and volunteers you depend upon. Zimra CRM combines automation and personalisation to make sure that every message you send out says the right thing to the right person at the right time.
No Full Spectrum View
The details of everyone who contacts your charity are what you use to build the solutions you provide. People who contact you care, and Zimra CRM builds up the full picture of every one of them. What they have to offer, how they heard your message and when they can help or fund your work. A complete picture of giving, easily accessed whenever you need it.
Difficult access
Easy access means access anywhere, at any time. That’s what Zimra CRM offers. You set the approved members of your team, and they can find the details they need wherever they are. Home, office or out in the field, Zimra CRM is by their side.
The people who contact your charity are the people who make it tick. They give their time, money and effort to help you to make a difference. Thanks to Zimra CRM, every time a person who cares reaches out, you’ll be able to reach right back. Enquiries through your own website, third party portals, emails and helplines will be filtered through the system and assigned to the right department. Thanks to a crystal clear dashboard and seamless processes, you’ll make contact, send reminders and request donations whenever you need to.
The unbeatable Zimra CRM features your charity
could use to make even more of a difference
The Full Picture Every Time
You’ll be able to build a full and detailed picture of everyone who contacts your organisation. When they got in touch, the questions they asked, what they had to offer and who was dealing with the enquiry. The answers to these and many more questions will be right where you and your team need them to be.
No Precious Time Wasted
As a non-profit organisation, you have to get every bit of value out of the time your team spends working. The fact that they can jump right on board Zimra CRM without extensive training is a huge plus. Time saved is money saved, and money saved makes your charity more effective.
Include Your Favourite Tools
Zimra CRM integrates perfectly with the tools your charity is already using. These tools work for you, and now they’ll work even smarter, with every document, note and action gathered on a single intuitive platform.
Strategic Donor Management
The data gathered by Zimra CRM is used to compile regular analytical reports. You can use these to build up a long-term plan for your charity. Take a strategic approach to your donors and maximise the impact they have.
Set Your Own Standards
You know how you want your charity to work, and you can make sure Zimra CRM knows as well. Set your own service level agreements and enjoy automated reminders whenever a target is due or has been missed. From replies to enquiries through to newsletter mail-outs, marketing and thanks for donations, your team will never miss a deadline again.
Every donor, every volunteer, every time
As soon as an enquiry comes into your charity it’s picked up and logged on Zimra CRM. Your team gets to see and can make sure the right response takes place. Nothing matters more than your donors and volunteers, and nothing manages them better than Zimra CRM.
The full picture of your non-profit organisation
You know how you want your charity to work, and you can make sure Zimra CRM knows as well. Set your own service level agreements and enjoy automated reminders whenever a target is due or has been missed. From replies to enquiries through to newsletter mail-outs, marketing and thanks for donations, your team will never miss a deadline again.
Frequently Asked Questions
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1. What’s the good news for Dental Clinics?Zimra CRM for dental clinics is now free for dental clinics, for upto 5 users. Use your time on your best specialisation and leave it to Zimra CRM to manage your customers.
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2. Who can be the easiest Zimra Dental CRM customer?Those who have been managing their leads in an excel sheet, is the easiest customer of this CRM. They will relate easily to Zimra Dental CRM.
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3. Why Zimra CRM for my dental business?The foundations of our dental CRM are flexibility and ease of use. You set the parameters to create a system that’s tailored for your business be it one clinic with two seats or a multi-location clinic, you can use Zimra CRM to deal with every enquiry, follow up every lead and streamline your business.
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4. What are the features?Contacts, organisation info, customer segmentation, patient journey tracking, custom fields and intelligent reports just to name few. You can refer our features page for a complete list of features and their in-depth information.
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5. What type of tasks will we be able to perform with Zimra CRM?
Using Zimra CRM you will be able to perform leads analysis
- Organise every patient detail in one single place for easy access.
- You will be able to keep track of tasks and events for optimal results.
- Schedule appointments, their analysis and take targeted actions for top level of customer satisfaction.
- Set alerts and reminders.
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6. What more can it do for my business?Appointment management, patient details, scheduling, follow-ups, treatment journeys, information on doctors and reminders. This is just a tip of an iceberg of what a CRM software can do for a dental business.
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7. How will it enhance the performance of the dental clinic?With detailed individual lead information you will be aware of each patient situation and decide the appropriate action to be taken, makes sure that each and every resource is working at peak efficiency which in-turn enhances the overall performance of your dental clinic.
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8. Can it reduce the heavy lifting of appointment and scheduling management?Yes of course, you will be able to manage appointments, keep track of each individual appointment, scheduling details at your fingertips and much more.
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9. What about security and data access?You can rest easy and have peace of mind knowing that we offer IP restriction, audit logs and log in details security features. Apart from this the cloud-based nature of Zimra CRM makes it so you can access data any time anywhere.
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10. How do I get started?By just writing to zimraCRM/Contact. Nothing else.
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11. How long do we need to onboard you?Who writes first to us, is onboard first. But, we have a series of volunteers, to help you onboard faster. Else, if you can’t wait, and want your boarding prioritised, please write to us at zimraCRM/Contact
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12. How did it go free?Zimra Dental CRM is an industry vertical of Zimra CRM. Zimra CRM was made free for upto 5 users, during the period of Covid-19, as it turned out to useful for customers during this time of managing and communicating with the customers remotely. Eventually, we believe, there will be enough of users who will also opt for larger accounts, which will help us run this for free.
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13. How long is it free?We aim to keep the 5 user free account free for lifetime for early users. The more we have accounts, the more we will expand it. The one reason is because, this is kept as free is the simplicity with which the Zimra CRM has been designed.
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14. What else is free?All the updates and feature enhancements for Zimra CRM will be incorporated into the Dental CRM too. However, histride, which is an email centralisation software, comes at a discounted price for the Zimra CRM users. histride helps you manage all your email communications with your patients, in the most efficient and effective way, thereby not loosing the trail of all your emails. And it saves a lot of time.
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15. What if we need support or face difficulties?For any type of support you can email us at zimraCRM/Contact for FREE assistance.
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16. What if we need it for more than 5 users?If you are satisfied and would like to use our CRM software for more than 5 users, we have various pricing plans whose details you can find on our pricing page.
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17. Is Zimra just a Leads CRM?It actually isn’t. Most of the things that you manage in an excel file, can be seen as a use case for CRM. If you have a specific use case, and would like to discuss with us, you can write to us at zimraCRM/Contact. We are happy to help, in all the ways!
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18. Is this an FAQ?No, it wasn’t meant to be an FAQ, but, some of our customers and friends asked the same questions as above and ended up with 'what else?', which qualified all the above Qs into a quick FAQ section. 🙂
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