Zimra CRM – A Salon CRM that puts your clients front and centre Find out how Zimra CRM could handle every enquiry, appointment and treatment for your salon
Every Salon owner has problems – Zimra CRM
has all the solutions
Lost Enquiries and Missed Appointments
Too Many Enquiries, Too Little Time
Not Staying in Touch
Your clients love knowing you care, and the communication tools on Zimra CRM make it easy to show them. Through automation and personalisation, you can target emails, messages and reminders to let your clients know just how important they are to you.
A Clear View of Each Client
How often does a client visit your salon? What is their favoured treatment? When is it their birthday (they might want to treat themselves)? Zimra CRM helps you to paint a full picture of each client, so you can tailor the service your salon provides.
A Lack of Access
If your clients are all listed in a book and your team can’t find the book, that vital information is useless. Zimra CRM makes it easy for approved members of your team to access the system any time, from any device and find the information they need. Simply log on, check the details and plan tomorrow’s treatments.
A successful salon is one which gives clients the treatments they need, when they need them. Whether you run a single hair salon with a few seats, or a chain of nail bars, you need a CRM tool that logs every enquiry and keeps the details of your bookings in a single, easy to use place. Keep track of when and where people get in touch, send out appointment reminders and make sure your team know exactly what they’re doing – all day, every day.
Those Zimra CRM features that could give
your salon a customer care makeover
Every Detail Captured
Everything you need to know about every client gathered in one place. When did they enquire? What are they looking for? Have you suggested any properties? Has it been followed up? For every question you need to ask, Zimra CRM will have the answer.
Save Time for Treatments
An intuitive user interface means that every member of your team will be up and running on Zimra CRM in no time at all. No long training period means no time wasted, and before you know it your leads and sales will be managed in a seamless and highly efficient manner. The fact that everyone has access to the same information means that the service you provide is 100% consistent.
Control Every Booking
Zimra CRM integrates seamlessly with your existing platforms and systems. From struggling over spread sheets, files and documents to having a full spectrum view in a single place – it’s a transformation that happens painlessly and without any risk of losing vital client information.
Follow Your Clients
Every business needs to make the best use of data, and in a real estate agency this is especially true. As well as easing your day to day operations, Zimra CRM will gather the analytics you need to take the long view. Reports on market trends, area demographics and client interactions will help you to tailor effective strategies.
The Full Package
You can customise mountsride to fit your real estate agency like a glove. Whatever service level agreements (SLAs) you set – on issues such as responding to client enquiries, sending out payment reminders or providing property details – you can make them an automatic part of the sales pipeline. If your team misses a target you’ll know about it straight away, not when it’s too late and the client has gone elsewhere.
Welcome Clients Back
Track recurring bookings to make sure you’re ready and waiting to roll out the red carpet for your most regular and valued clients.
Keep Track of What You Need
Some treatments need more space or extra equipment and Zimra CRM will flag this up and let you make arrangements the rest of your team can see.
Keep Your Clients Informed
If a booking is made or an existing appointment modified, Zimra CRM CRM will give you the option of automatically notifying the client involved.
The Overview You Need
Set a day, week or month view of the calendar to keep track of your appointments. Spot clashes long before they impact and stay on top of where your team should be and what they should be doing right here, right now.
Get the Timing Right
Every business needs to make the best use of data, and in a real estate agency this is especially true. As well as easing your day to day operations, Zimra CRM will gather the analytics you need to take the long view. Reports on market trends, area demographics and client interactions will help you to tailor effective strategies.
Integrate Beautifully
You can customise mountsride to fit your real estate agency like a glove. Whatever service level agreements (SLAs) you set – on issues such as responding to client enquiries, sending out payment reminders or providing property details – you can make them an automatic part of the sales pipeline. If your team misses a target you’ll know about it straight away, not when it’s too late and the client has gone elsewhere.
Take the Long View
The overview provided by Zimra CRM means that the information you need to pull in leads, respond with speed and maximise sales is at your fingertips in one place. Get in touch with us and we’ll give you a free demo to show the kind of seamless collaboration that Zimra CRM offers to real estate agencies.
Demand Perfection
You have your own Service Level Agreements (SLA) and you can apply these to Zimra CRM. Set criteria such as how quickly to respond to an enquiry, when to send out a reminder and how to reach out to on-off clients. Pick your own targets and Zimra CRM will help you to hit them.
Every client, every treatment, every time
Every enquiry that comes in to your salon is picked up and securely logged. Your team will be able to find out what a client wants, and make sure that they receive the right response. We’re not afraid to say that it’s a beautiful solution.
Hold your salon up in front of the Zimra CRM mirror
The full view of your salon which Zimra CRM provides means you can see exactly what you’re doing right, how well your team is performing and what you could improve. Get in touch with us now and we’ll give you a free Zimra CRM demo, showing you the features, your salon could be transformed by.
Frequently Asked Questions
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1. What’s the good news for Dental Clinics?Zimra CRM for dental clinics is now free for dental clinics, for upto 5 users. Use your time on your best specialisation and leave it to Zimra CRM to manage your customers.
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2. Who can be the easiest Zimra Dental CRM customer?Those who have been managing their leads in an excel sheet, is the easiest customer of this CRM. They will relate easily to Zimra Dental CRM.
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3. Why Zimra CRM for my dental business?The foundations of our dental CRM are flexibility and ease of use. You set the parameters to create a system that’s tailored for your business be it one clinic with two seats or a multi-location clinic, you can use Zimra CRM to deal with every enquiry, follow up every lead and streamline your business.
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4. What are the features?Contacts, organisation info, customer segmentation, patient journey tracking, custom fields and intelligent reports just to name few. You can refer our features page for a complete list of features and their in-depth information.
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5. What type of tasks will we be able to perform with Zimra CRM?
Using Zimra CRM you will be able to perform leads analysis
- Organise every patient detail in one single place for easy access.
- You will be able to keep track of tasks and events for optimal results.
- Schedule appointments, their analysis and take targeted actions for top level of customer satisfaction.
- Set alerts and reminders.
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6. What more can it do for my business?Appointment management, patient details, scheduling, follow-ups, treatment journeys, information on doctors and reminders. This is just a tip of an iceberg of what a CRM software can do for a dental business.
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7. How will it enhance the performance of the dental clinic?With detailed individual lead information you will be aware of each patient situation and decide the appropriate action to be taken, makes sure that each and every resource is working at peak efficiency which in-turn enhances the overall performance of your dental clinic.
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8. Can it reduce the heavy lifting of appointment and scheduling management?Yes of course, you will be able to manage appointments, keep track of each individual appointment, scheduling details at your fingertips and much more.
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9. What about security and data access?You can rest easy and have peace of mind knowing that we offer IP restriction, audit logs and log in details security features. Apart from this the cloud-based nature of Zimra CRM makes it so you can access data any time anywhere.
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10. How do I get started?By just writing to zimraCRM/Contact. Nothing else.
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11. How long do we need to onboard you?Who writes first to us, is onboard first. But, we have a series of volunteers, to help you onboard faster. Else, if you can’t wait, and want your boarding prioritised, please write to us at zimraCRM/Contact
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12. How did it go free?Zimra Dental CRM is an industry vertical of Zimra CRM. Zimra CRM was made free for upto 5 users, during the period of Covid-19, as it turned out to useful for customers during this time of managing and communicating with the customers remotely. Eventually, we believe, there will be enough of users who will also opt for larger accounts, which will help us run this for free.
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13. How long is it free?We aim to keep the 5 user free account free for lifetime for early users. The more we have accounts, the more we will expand it. The one reason is because, this is kept as free is the simplicity with which the Zimra CRM has been designed.
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14. What else is free?All the updates and feature enhancements for Zimra CRM will be incorporated into the Dental CRM too. However, histride, which is an email centralisation software, comes at a discounted price for the Zimra CRM users. histride helps you manage all your email communications with your patients, in the most efficient and effective way, thereby not loosing the trail of all your emails. And it saves a lot of time.
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15. What if we need support or face difficulties?For any type of support you can email us at zimraCRM/Contact for FREE assistance.
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16. What if we need it for more than 5 users?If you are satisfied and would like to use our CRM software for more than 5 users, we have various pricing plans whose details you can find on our pricing page.
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17. Is Zimra just a Leads CRM?It actually isn’t. Most of the things that you manage in an excel file, can be seen as a use case for CRM. If you have a specific use case, and would like to discuss with us, you can write to us at zimraCRM/Contact. We are happy to help, in all the ways!
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18. Is this an FAQ?No, it wasn’t meant to be an FAQ, but, some of our customers and friends asked the same questions as above and ended up with 'what else?', which qualified all the above Qs into a quick FAQ section. 🙂
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