Zimra CRM – A Spa and Wellness CRM Software that Keeps You as Relaxed as Your Clients. Learn about Zimra CRM and how it could streamline your enquiries, appointments and treatments.
Every Spa and Wellness Business Faces Issues -
Zimra CRM Comes to the Rescue
Missed Appointments and Missing Enquiries
Not Enough Time to Handle Enquiries
Poor Communication
Clients like to feel special when they interact with your spa and Zimra CRM has communication tools that make it easy for you to reach out to them. Emails, messages and reminders can be tailored and targeted using the Zimra CRM combination of automation and personalisation.
A Portrait of Your Clients
Get to know your clients better than ever before. How often they visit, what treatments they enjoy and even when their birthday is. Zimra CRM puts the information in front of you in a single easily accessed place, making it simple to customise the services you offer.
Difficult Access
Speaking of easy access – every member of your team will be able to access the Zimra CRM database at any time using any device. On the road looking at properties and you need information on a client? Not a problem when you’re using Zimra CRM.
A well run spa is built on a foundation of flawless service – giving your clients the treatments and pampering they need whenever they need them. From a single small spa to a wide chain of wellness centres, Zimra CRM lets you capture each enquiry that comes in and log each appointment in just one place. The upshot is that you can keep track of when clients contact you, automate reminders when you need them and work with a team that always know exactly what they’re doing – and all with the minimum effort.
These Zimra CRM features could lift your
spa to a whole new level
Make Time for Treatments
You need to be spending your valuable time providing treatments, looking after clients and creating an oasis of calm. Zimra CRM has been designed so that your team can jump on board with no training and very little effort.
Complete Control of Bookings
The details of each and every booking are gathered in one place on the Zimra CRM platform. Find them, check them and make any changes, all as quickly and smoothly as you’ve always dreamed.
Track Each Client
Paint a total picture of every client and take a look whenever you need to. Every detail that matters, from medical issues to favourite treatments and contact details, gathered together to let you provide a tailored and personalised experience every time they visit you.
The Full Package
Your spa offers a range of services, from massage to meditation and hot stones. Keeping all those plates spinning is incredibly complex. Zimra CRM logs every member of your team, noting the treatments they deliver and the clients they are seeing every day, every week and every month.
Treat Your Regulars
Zimra CRM tracks repeat bookings so you can always welcome your valued regular clients back in the warmest possible way.
Organise Your Resources
Does a treatment call for more space or specialised equipment? No problem, Zimra CRM will make it clear and do it so that your whole team can see.
Reassure Your Clients
When you make a booking or alter an appointment, Zimra CRM makes it easy to automatically notify the client and keep things running smoothly.
The Big Picture
View your calendar by the day, week or month and track every single one of your appointments. Prevent double bookings before they happen and monitor where your team should be in real time.
Set the Time
nput the hours each member of your team is going to work and Zimra CRM will automatically tweak their availability across the entire platform. If you’ve ever found yourself booking a treatment when the relevant team member is on a break, you can relax, because Zimra CRM won’t let it happen.
Beautiful Integration
Zimra CRM integrates flawlessly with your existing platforms, apps and tools. Keep your tools in one simple place and deliver your services as smoothly as possible.
Be a Strategic Spa
Zimra CRM gathers a wealth of data for your spa and uses it to compile regular reports. These will show you exactly how your spa is working, and let you make the long term, strategic decisions that mean you deliver more and better for every client
Set the Standard
You can adjust and modify Zimra CRM to work in line with your own Service Level agreements (SLA). Set aspects such as when to send out a reminder or how quickly to answer an enquiry and Zimra CRM will alert you whenever a target is likely to be missed.
Every Treatment, Every Client, Every Day
No enquiry that comes into your spa is missed. Each one is captured, logged and made accessible. Your team can see what clients are demanding and make sure it happens. It’s a solution that will relax you as much as the deepest massage.
Give your Spa the Zimra CRM Treatment
Zimra CRM creates a full three sixty view that shows you how well your team is performing, where you’re getting it right and what could be improved. Contact us today and we’ll give you a free demo that shows off the features your spa is waiting for.
Frequently Asked Questions
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1. What’s the good news for Dental Clinics?Zimra CRM for dental clinics is now free for dental clinics, for upto 5 users. Use your time on your best specialisation and leave it to Zimra CRM to manage your customers.
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2. Who can be the easiest Zimra Dental CRM customer?Those who have been managing their leads in an excel sheet, is the easiest customer of this CRM. They will relate easily to Zimra Dental CRM.
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3. Why Zimra CRM for my dental business?The foundations of our dental CRM are flexibility and ease of use. You set the parameters to create a system that’s tailored for your business be it one clinic with two seats or a multi-location clinic, you can use Zimra CRM to deal with every enquiry, follow up every lead and streamline your business.
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4. What are the features?Contacts, organisation info, customer segmentation, patient journey tracking, custom fields and intelligent reports just to name few. You can refer our features page for a complete list of features and their in-depth information.
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5. What type of tasks will we be able to perform with Zimra CRM?
Using Zimra CRM you will be able to perform leads analysis
- Organise every patient detail in one single place for easy access.
- You will be able to keep track of tasks and events for optimal results.
- Schedule appointments, their analysis and take targeted actions for top level of customer satisfaction.
- Set alerts and reminders.
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6. What more can it do for my business?Appointment management, patient details, scheduling, follow-ups, treatment journeys, information on doctors and reminders. This is just a tip of an iceberg of what a CRM software can do for a dental business.
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7. How will it enhance the performance of the dental clinic?With detailed individual lead information you will be aware of each patient situation and decide the appropriate action to be taken, makes sure that each and every resource is working at peak efficiency which in-turn enhances the overall performance of your dental clinic.
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8. Can it reduce the heavy lifting of appointment and scheduling management?Yes of course, you will be able to manage appointments, keep track of each individual appointment, scheduling details at your fingertips and much more.
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9. What about security and data access?You can rest easy and have peace of mind knowing that we offer IP restriction, audit logs and log in details security features. Apart from this the cloud-based nature of Zimra CRM makes it so you can access data any time anywhere.
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10. How do I get started?By just writing to zimraCRM/Contact. Nothing else.
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11. How long do we need to onboard you?Who writes first to us, is onboard first. But, we have a series of volunteers, to help you onboard faster. Else, if you can’t wait, and want your boarding prioritised, please write to us at zimraCRM/Contact
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12. How did it go free?Zimra Dental CRM is an industry vertical of Zimra CRM. Zimra CRM was made free for upto 5 users, during the period of Covid-19, as it turned out to useful for customers during this time of managing and communicating with the customers remotely. Eventually, we believe, there will be enough of users who will also opt for larger accounts, which will help us run this for free.
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13. How long is it free?We aim to keep the 5 user free account free for lifetime for early users. The more we have accounts, the more we will expand it. The one reason is because, this is kept as free is the simplicity with which the Zimra CRM has been designed.
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14. What else is free?All the updates and feature enhancements for Zimra CRM will be incorporated into the Dental CRM too. However, histride, which is an email centralisation software, comes at a discounted price for the Zimra CRM users. histride helps you manage all your email communications with your patients, in the most efficient and effective way, thereby not loosing the trail of all your emails. And it saves a lot of time.
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15. What if we need support or face difficulties?For any type of support you can email us at zimraCRM/Contact for FREE assistance.
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16. What if we need it for more than 5 users?If you are satisfied and would like to use our CRM software for more than 5 users, we have various pricing plans whose details you can find on our pricing page.
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17. Is Zimra just a Leads CRM?It actually isn’t. Most of the things that you manage in an excel file, can be seen as a use case for CRM. If you have a specific use case, and would like to discuss with us, you can write to us at zimraCRM/Contact. We are happy to help, in all the ways!
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18. Is this an FAQ?No, it wasn’t meant to be an FAQ, but, some of our customers and friends asked the same questions as above and ended up with 'what else?', which qualified all the above Qs into a quick FAQ section. 🙂
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